Katlego Manaka
FirstJob Learner
R8,000/month
Language
English
Enter Your Address
7 9th Avenue Alexandra township
About me
Part of the Commercial Research Team.
Gathering and analyzing data to gain insights into a particular topic or issue.
Create lead research brief document(s) to outline the objectives, requirements and
guidelines for conducting research.
Analyze the tracker data input and ensure correct data is captured on the dashboard (Power
BI)
Projects/ campaigns Involvement in:
Islamic desktop research
Community economy desk research
Desk research for new suppliers
CX (Customer Experience) code fest recruitment
Work Experience
FirstJob Learner
FNB
January 31, 2025
-
Present
Part of the Commercial Research Team. Gathering and analyzing data to gain insights into a particular topic or issue. Create lead research brief document(s) to outline the objectives, requirements and guidelines for conducting research. Analyze the tracker data input and ensure correct data is captured on the dashboard (Power BI) Projects/ campaigns Involvement in: Islamic desktop research Community economy desk research Desk research for new suppliers CX (Customer Experience) code fest recruitment
Consumer Intern
Gauteng Department of Economic Development
February, 2023
-
January, 2024
Assisting the Gauteng Office of Consumer Affairs with compliance and monitoring inspections. Raising awareness of consumer rights through facilitating workshops, exhibitions, presentations and roadshows. Compile and submit reports on issues attended to, actions taken and outcomes. Engaging with stakeholders and compiling stakeholders database. Assist and inform communities, organizations and students with access to the services of the Gauteng Office of Consumer Affairs.
Insurance Sales Representative
iTalk
June 3, 2019
-
February 19, 2020
Responded to inbound customer inquiries and identified queries opportunities to match insurance product with client needs Explained the complexity of insurance polices and coverage options in a clear, customer- friendly manner Collaborated with the marketing team to align messaging with customer insights, improving lead to sale conversion rates
Education
Vaal University of Technology
Diploma
February 20, 2020
-
December 31, 2022
Diploma in Marketing qualification Completed in record time, 2022 Graduated in April 2023