Kgaugelo Nkoana
Billing & Revenue Assurance
R252,000/year
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About me
▪ Reviewing orders, assisting with accounting, and identifying any discrepancies between bills, compensation, and customer accounts.
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Capturing and Updating customer details on Acumatica & SFDC.
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Debiting/Crediting customer accounts on the Billing Application, EFRIS & Acumatica.
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Resolving customer queries telephonically, tickets and via email.
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Managing and maintaining SharePoint, OMS and BS Ticketing system in real time.
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Compiling monthly billing report, liaising with KAMs & DOA follow-ups.
Photos
Skills
Work Experience
Billing & Revenue Assurance
Seacom
01/04/2022
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Present
▪ Reviewing orders, assisting with accounting, and identifying any discrepancies between bills, compensation, and customer accounts. ▪ Capturing and Updating customer details on Acumatica & SFDC. ▪ Debiting/Crediting customer accounts on the Billing Application, EFRIS & Acumatica. ▪ Resolving customer queries telephonically, tickets and via email. ▪ Managing and maintaining SharePoint, OMS and BS Ticketing system in real time. ▪ Compiling monthly billing report, liaising with KAMs & DOA follow-ups.
Education
Bachelor of Accounting
Bachelor's Degree
01/02/2018
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30/11/2021
Accounting Sciences majoring in: - Taxation - Finance - Accounting - Auditing